ADA Compliance Services
Make your store accessible to every customer
We bring Shopify stores up to WCAG 2.1 AA — the standard behind ADA web accessibility claims — with real code fixes, not an overlay widget. Less legal risk, more customers who can actually buy.
Accessibility, Explained
What ADA compliance means for your store
The Americans with Disabilities Act (ADA) is a US civil rights law that requires businesses open to the public to be usable by people with disabilities. Courts and regulators have applied that expectation to websites and online stores — which means your storefront needs to work for customers who browse with a screen reader, a keyboard, or magnification.
Who it affects — and why it matters
About one in four US adults lives with a disability. If your product images have no alt text, your filters can't be reached with a keyboard, or your checkout traps a screen reader, those shoppers can't complete a purchase — and often can't even tell you why they left.
- Shoppers using screen readers, magnifiers, or voice control
- Customers with low vision, color blindness or motor limitations
- Anyone on a small screen, bright sunlight or a slow connection
The standard that's actually used: WCAG 2.1 AA
The ADA itself doesn't publish a checklist for websites. In practice, settlements, demand letters and federal guidance all point to the same benchmark: the Web Content Accessibility Guidelines (WCAG), Level AA. That's the standard we build and audit against, so “compliant” means something measurable instead of a vague promise.
- Perceivable — alt text, captions, sufficient contrast
- Operable — full keyboard access, visible focus, no traps
- Understandable — clear labels, predictable errors
- Robust — clean semantics assistive tech can read
US adults lives with a disability that can affect how they shop online
of web accessibility claims and demand letters are filed each year, with ecommerce the most targeted sector
the WCAG conformance level referenced in most settlements and federal guidance
The Cost of Waiting
Why staying non-compliant is risky
Most store owners don't find out their site is inaccessible from a customer. They find out from a demand letter. Here's what an inaccessible storefront actually exposes you to.
Demand letters and lawsuits
Thousands of web accessibility claims are filed in the US every year, and ecommerce is the single most targeted industry. Most never reach a courtroom — they arrive as a demand letter with a settlement number attached, and small and mid-sized stores are frequent targets precisely because they're easy to scan in bulk.
Legal fees dwarf the fix
Responding to a claim usually means attorney time, a rushed remediation on someone else's deadline, and often a monitored settlement agreement. Fixing the same issues proactively costs a fraction of that — and you keep control of the timeline and the scope.
Lost revenue you never see
An inaccessible add-to-cart, a modal that can't be closed with a keyboard, or an unlabeled variant picker is a silent conversion killer. Those shoppers don't file a support ticket — they abandon and buy from a competitor, and your analytics just read it as a bounce.
Brand, SEO and partnership damage
Public claims are searchable and get shared. On top of that, the same gaps that block assistive tech — missing headings, unlabeled links, poor semantics — also weaken how search engines and AI assistants read your store, and can stall B2B or enterprise deals where accessibility is part of vendor review.
Overlay widgets are not a shield
The one-line “accessibility widget” scripts are a popular shortcut, and they have not stopped claims — sites running them have still been targeted, because the underlying code stays inaccessible. We fix the theme itself so the site works with the assistive technology your customers already use.
IRS Disabled Access Credit · Form 8826
Companies making their websites accessible may qualify for a $5,000 tax credit
Available to U.S. companies: under Section 44 of the Internal Revenue Code, eligible small businesses can claim the Disabled Access Credit — 50% of eligible accessibility spending between $250 and $10,250, worth up to $5,000 every tax year.
Who qualifies
Businesses with $1 million or less in gross receipts or 30 or fewer full-time employees in the preceding tax year — which includes many independent Shopify brands.
What it's worth
50% of eligible spend above the first $250, on up to $10,250 — a maximum of $5,000 per tax year. It's a credit, not a deduction, so it reduces the tax you owe directly.
How we make claiming easy
Your accountant files Form 8826 with your return. We hand over an itemized invoice and a remediation report documenting every barrier we removed — the records your tax preparer will ask for.
Estimate your credit
- Estimated tax credit
- $0
- Cost after tax credit
- $0
Credit = 50% of eligible spend between $250 and $10,250, capped at $5,000 per tax year. The credit lowers the federal income tax you owe; it isn’t a cash refund. Estimate only.
Get a Free Audit + Credit EstimateHow We Help You Comply
Our ADA compliance services
Full accessibility audit
Automated scanning plus hands-on manual testing with a screen reader and keyboard across your templates — home, collection, product, cart, checkout and account. You get a prioritized report of every WCAG 2.1 AA issue, not a raw tool dump.
Theme code remediation
We fix the issues at the source: semantic markup, ARIA where it's actually needed, keyboard-operable menus, drawers and modals, visible focus states, and correct heading structure — all inside your existing theme.
Accessible design fixes
Contrast corrections, readable type sizes, tap-target spacing, non-color-only states and accessible form patterns — tuned so your brand still looks exactly the way you want it to.
Content & media accessibility
Meaningful alt text for product and lifestyle images, accessible link and button labels, captions and controls for video, and guidance so your team keeps new content compliant as you publish.
Third-party app & PDF review
Reviews, popups, chat widgets, subscription selectors and size charts are a common failure point. We test every app that touches the storefront, fix what we can, and tell you plainly what needs replacing.
Monitoring & documentation
Ongoing re-testing after theme updates and app installs, plus a published accessibility statement and a dated record of the work — the documentation that shows a good-faith, ongoing effort if you're ever asked.
How It Works
Our process for getting you compliant
Audit your store
We test every key template with automated tools and by hand — screen reader, keyboard only, zoom and contrast checks — and document each failure against the WCAG 2.1 AA criterion it breaks.
Prioritize a remediation plan
You get a clear plan that ranks issues by risk and impact: blockers on the path to purchase first, then site-wide patterns, then polish. Timeline and effort are agreed up front — no surprises.
Fix it in a safe copy
All work happens in a duplicate theme, never on your live store. We fix the code, keep your design intact, and you review the staged version before anything ships.
Verify, publish and monitor
We re-test to confirm each issue is resolved, publish, and hand over your accessibility statement and report. Then we keep watching — theme updates and new apps are where compliance quietly slips.
Kind words from our clients
What our clients say about working with us
"They are our behind-the-scenes 'secret' weapon."
We have engaged with them for many different tasks, spanning about a year now. Alex and team are always responsive, knowledgeable, and highly skilled at coding.
"An absolute game-changer for my business."
We have engaged with them for many different tasks, spanning about a year now. Alex and team are always responsive, knowledgeable, and highly skilled at coding.
"The absolute BEST partners we ever had."
We have engaged with them for many different tasks, spanning about a year now. Alex and team are always responsive, knowledgeable, and highly skilled at coding.
FAQs
Common questions about Tasklon and how we work with Shopify stores
Does the ADA really apply to my online store?
US courts have widely treated business websites as places of public accommodation, and web accessibility claims against ecommerce stores are filed every week. Regardless of how the law keeps developing, an accessible store is simply one more shoppers can buy from.
Isn't my Shopify theme already accessible?
Most modern themes start from a reasonable baseline, but customizations, brand colors, sections, and third-party apps are where accessibility breaks. Nearly every store we audit has real blockers, even on a current theme.
Can't I just install an accessibility widget?
Overlay widgets don't change the underlying code, and stores running them have still received claims. We use them, at most, as a small supplement — never as the fix.
Will the fixes change how my store looks?
Almost everything is invisible — markup, labels, focus handling. Where a change is visible, such as a contrast or focus-state adjustment, we design it to fit your brand and show you before it goes live.
Do I stay compliant after the work is done?
Accessibility is ongoing, not a one-time certificate. New products, apps and theme updates introduce new issues, which is why we offer scheduled re-testing and keep a dated record of the work as evidence of continuing effort.
Is there a tax credit for making my website accessible?
The IRS Disabled Access Credit (Section 44, claimed on Form 8826) lets eligible small businesses claim 50% of eligible accessibility spending between $250 and $10,250, up to $5,000 per tax year. You qualify as an eligible small business if you had $1 million or less in gross receipts, or 30 or fewer full-time employees, in the prior tax year. Eligible expenses include removing barriers and making materials accessible to people with disabilities. The IRS hasn't published website-specific guidance, so confirm with your CPA. We provide an itemized invoice and a full remediation report to support the claim.